A no-show is a booking that never turns up and never cancels in time. The hotel is left with an empty room and, depending on the rate, may charge a penalty or the first night. It is a key input for how much overbooking to take on.
Example A non-refundable rate charges the full stay even if the guest is a no-show.
Overbooking is selling more rooms or seats than exist, betting that cancellations and no-shows will happen....
OperationsA walk-in is a guest who arrives without a prior reservation and asks for a room on the spot. The front desk...
OperationsThe release period is the number of days before arrival by which an intermediary must return the rooms of an...
OperationsRun of house is selling a room without guaranteeing which one, letting the hotel assign whatever suits it on...
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