The travel industry, digested. Curated opinion on hotels, airlines, OTAs and travel-tech.
Read → Hilton pushes its economy brand in the UK, Apaleo and IDeaS sharpen hotel revenue control and Binter joins the race for Azores Airlines.
Read → The Pacific Asia Travel Association and the Asia Travel Technology Industry Association formalise their collaboration on events, policy and marketing for the region.
Read → 65% of hotels admit staffing problems and the sector will be short 8.6 million workers by 2035. Salary alone no longer attracts young talent.
Read → eHotelier's ten-year review of hotel catering and conventions leaves three open fronts: personalisation, tech and hidden fees that clients no longer swallow.
Read → A Hospitality Net analysis puts a number on the labour that fragmented hotel systems quietly consume, and FCS1 lands it: up to 40% less time to respond to tasks.
Read → Booking and Expedia are attacking consumer AI from several angles at once: chatbots, specialised agents and startups. Agoda is reportedly next in line.
Read → The investor takes to the Skift Global Forum with the question that separates what AI makes abundant from what stays scarce in the travel business.
Read → Ritesh Agarwal's vehicle buys a significant stake in Liran Wizman's lifestyle group and hands it capital to expand outside Europe.
Read → An article on Hospitality Net tells how Stephen King's 'On Writing' led a travel industry professional to build a daily writing habit and publish his first book. The lesson is clear for anyone in travel.
Read → The 524-room property adopts Shiji Daylight PMS and Infrasys POS on a single cloud platform to speed up guest service.
The daily brief
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The daily brief
One sharp travel-industry brief a day. Free.