The travel industry, digested. Curated opinion on hotels, airlines, OTAs and travel-tech.
Read → A veteran hotel kitchen pro points at where F&B really fails: outlet ownership, recipe standards and resource allocation, not the menu.
Read → The UK aparthotel group spent six months on the process and put its institutional lenders at the table. Buying software is no longer just an operations call.
Read → Shareholder green light for the deal that would merge resorts, gaming, dining and entertainment under Fertitta Entertainment. Regulatory loose ends remain.
Read → CEO Mark Hoplamazian revisits what he learned when Hyatt owned its hotels and points to the trend that excites him most, according to Skift.
Read → Revolution and Certares are moving toward travel assets that are hard to replicate. And the $6.3 billion Amex GBT sale sets the pace.
Read → The country is chasing high-spending Americans, but pricey flights and competition from Japan and Vietnam are making the target a hard climb.
Read → People Inc. has walked back its takeover bid for MGM Resorts, valued at $18 billion, but keeps its confidence in the company and opens the door to other options.
Read → The French group is growing in Asia without copying the same manual everywhere. The trick is adapting the model to each type of traveler and city.
Read → Booking Holdings' CEO admits building the AI travel agent is the easy bit. The hard part is juggling Airbnb, antitrust courts and five simultaneous AI fronts.
Read → Hospitality Net points to the front desk agent as the real gauge of AI performance, Simone Puorto opens Rome Future Week with his humans-as-luxury thesis, and the Wickaninnish Inn turns 30.
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The daily brief
One sharp travel-industry brief a day. Free.