notitur.com October 8, 2026
Revenue & Distribution1 min read

Your Black Friday offer is ready. What about your sender reputation?

JSBy Joan SanzCurated by Joan Sanz. · October 8, 2026 · Follow on LinkedIn
Voice reading · ~1 min

Every November I see the same thing across dozens of hotels: the revenue team locks the Black Friday offer weeks in advance, the email goes out on the 24th at 09:00, and nobody has checked whether the domain is authenticated or the list has been cleaned in two years. Hospitality Net has just published a pre-Black Friday checklist that lands exactly there, on what almost nobody reviews: sender reputation, list hygiene, authentication (SPF, DKIM, DMARC) and send timing.

The underlying idea is simple and, in my view, correct. A campaign with a 30% discount can end up in the promotions tab or straight in spam if the domain has been cold for months or if you are dragging hard bounces from previous sends. In hotels, where a direct booking is worth far more than an OTA commission, blowing a Black Friday send is blowing margin.

My take: this checklist should be taped to the CRM wall from October. Segment, clean, authenticate and send in batches. No offer is good enough to survive bad inbox placement.

Quick questions

What should a hotel check before sending a Black Friday email?
Sender reputation, list hygiene (remove hard bounces and inactive contacts), domain authentication with SPF, DKIM and DMARC, plus send timing. Hospitality Net lists them as a pre-campaign checklist for hotels.
Why does my Black Friday campaign land in spam?
Usually because of an unauthenticated domain, a list full of dead addresses or a cold sending history. Providers punish low prior engagement and accumulated bounces.
How much does domain authentication matter for a hotel?
A lot. Without SPF, DKIM and DMARC set up, Gmail and Outlook distrust you by default and your offer drops into promotions or spam. It is the first thing to configure, not the last.
Is it worth cleaning the database before Black Friday?
Yes. Removing inactive contacts and hard bounces improves deliverability for your flagship send. A smaller, living list converts better than a large, dead one.
When should hotels send the Black Friday email?
It depends on the source market, but sending in batches and warming the domain days before helps. Hospitality Net includes timing in the checklist, alongside reputation and segmentation.

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