The travel industry, digested. Curated opinion on hotels, airlines, OTAs and travel-tech.
Artificial Intelligence · Home
Read → Travel agencies are warning about a spike in AI-created itineraries with serious logistical and scheduling errors, forcing professionals to redo them before any booking can happen.
Read → Phocuswright Europe 2026 in Barcelona previews agentic travel commerce: AI books travel without human intervention. Booking.com and Google are already developing it.
Read → Mews creates an 'Internal AI Builder' role to automate finance, HR and hotel operations. It's not a robot replacing people: it's a human profile who builds the tools that do the heavy lifting. This is the employment model of the future.
Read → Mews cuts 15% of staff and bets on AI. Easyjet is worth more dead than alive. Hyatt Centric Madrid targets new guests. Civitatis signs with Almundo.
Read → Over 60% of travel companies now use AI agents. Trainline and Anthropic warn that governance is the real challenge.
Read → eDreams ODIGEO and Visa team up to let AI agents book flights and hotels directly on their platforms, always within user-set limits.
Read → eDreams ODIGEO and Visa open their doors to verified AI agents that execute bookings directly. It's not science fiction: it's real agentic commerce, and the industry must prepare now.
Read → AI emerges as a booking channel for independent hotels, and Spain braces for a record summer in flights.
Read → Destinations and companies that do not open their data to artificial intelligence will be left out of the game. Opinion by Joan.
Read → Three models emerge: from generic assistants to custom tools for hotels, agencies and tour operators. The question is whether DMOs should get their hands dirty.
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The daily brief
One sharp travel-industry brief a day. Free.