Artificial intelligence is moving from travel guide to shopping agent. eDreams ODIGEO and Visa have announced a partnership that lets AI assistants book flights and hotels directly on the group's platforms, as reported by Smart Travel News.
The user remains in control: they set spending limits, dates and preferences in advance. The AI agent operates within that perimeter and executes the booking without human intervention at that step. This is a shift in distribution: the query becomes a transaction, and the channel is no longer just a website or app, but a bot acting on your behalf.
For the industry, this means rethinking API integration, payment authorization systems and cancellation terms. eDreams and Visa open the door to a model where AI not only searches, but also pays. Are OTAs and airlines ready for a world where the customer never clicks "buy"?
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