A two-way integration is one that sends data both directions, not just from one system to the other. The PMS sends availability to the channel manager and it returns the bookings, all automatic. A one-way connection forces re-entering data by hand and multiplies errors and overbookings.
Example With a two-way integration, closing a date in the PMS closes it by itself across all the OTAs.
An API is the door through which two programs talk and pass data with no human in the middle. In a hotel it...
DistributionA channel manager syncs a hotel's rates and availability across all its sales channels at once. When a room...
Hotel technologyThe property management system is a hotel's core software. It handles reservations, check-in and check-out,...
OperationsOverbooking is selling more rooms or seats than exist, betting that cancellations and no-shows will happen....
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