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Hotel Technology · Home
Read → Iberia's deal with its pilots locks down the Madrid hub. Hotel AI falls short: 92% of calls fail to capture guest details.
Read → The UK aparthotel group spent six months on the process and put its institutional lenders at the table. Buying software is no longer just an operations call.
Read → Hospitality Net points to the front desk agent as the real gauge of AI performance, Simone Puorto opens Rome Future Week with his humans-as-luxury thesis, and the Wickaninnish Inn turns 30.
Read → Most hotels don't have a technology problem but an application one. The first step isn't the software, it's knowing which process actually hurts.
Read → The Bali resort replaces its scattered restaurant operation with Infrasys and frees staff to focus on what actually matters: the guest.
Read → Nonius launches a unified guest messaging inbox that links WhatsApp, SMS and in-app chat with the PMS, mobile key and in-room TV.
Read → AI Hospitality Group wants to run full-service hotels with fewer managers and a fee tied to profit growth, not top-line revenue. That changes the model, not just the tool.
Read → The company launches an assistant that answers questions about linen stock without opening a single dashboard. No extra cost for subscribers.
Read → IRIS lays out seven budget priorities to turn F&B into a profit centre through mobile ordering, with 20% to 40% increases in average ticket.
Read → A Hospitality Net analysis puts a number on the labour that fragmented hotel systems quietly consume, and FCS1 lands it: up to 40% less time to respond to tasks.
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The daily brief
One sharp travel-industry brief a day. Free.