notitur.com July 26, 2026
Hotel TechnologyPublished July 26, 20261 min read

Sercotel puts four startups to the test in live hotels

JSBy Joan SanzCurated by Joan Sanz. · July 26, 2026 · Follow on LinkedIn
Voice reading · ~1 min

Sercotel turned nine of its hotels into innovation labs with four startups, backed by Seidor. Results were presented at the Demo Day at Sercotel Rosellón, according to Hosteltur. The solutions tested:

In my view, this real-environment testing before scaling is exactly what the industry needs. Too many chains buy tech without proof. Sercotel will now analyze scalability, and if ROI holds, we could see a broader rollout. OpenStay Lab is the enabler that keeps innovation from staying a pilot. More groups should follow this grounded approach.

Quick questions

Which startups participated in Sercotel's pilot?
Controlá, Jaippy, ProcessAP Robotics, and Smart Water Flow. Each focuses on room management, reputation, service robots, and water monitoring.
How many hotels were used for testing?
Nine Sercotel hotels were turned into real innovation labs.
What were the results?
Improved operational efficiency, online reputation, and sustainability. Smart Water Flow reduced water usage, and Controlá optimized room turnover.
Will Sercotel implement these solutions chain-wide?
Not yet. Sercotel is analyzing scalability, if ROI is proven, they may expand.
What is OpenStay Lab?
It is the innovation platform that lets Sercotel and other chains test and integrate startup technologies in a scalable way.

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