The travel industry, digested. Curated opinion on hotels, airlines, OTAs and travel-tech.
Read → A study with Talker shows the average traveller reviews 10 hotels before booking. With AI in that search, inaccurate listings cost you the reservation.
Read → The US carrier moves into retail media with personalization as its lever. In-flight advertising stops being a poster and starts being data.
Read → Mumbai Airport wants to shift a third of Terminal 2's international departures and airlines are not happy about it.
Read → Pavilion's roll-up now covers around twenty property managers. The open question is whether the model scales without eroding each operator's autonomy.
Read → Agencies and AI agents use guest data to push room upgrades, breakfast or late check-out before the hotel ever gets in touch with the guest.
Read → The 'El tour del conocimiento hotelero' event highlights how personalization extends to F&B and rest, not just marketing.
Read → The cruise line joins the private island club and closes the loop on the custom cruise: ship, stop and onboard spend all under one brand.
Read → A software error had paused the 737 Max 10 certification. The technical report says it does not affect safety.
Read → In August, hotels in the region lost guests, but Zamora and Valladolid moved the other way. The data and my take.
Read → Agencies mobilise whole teams and lean on years of experience to lock in hundreds of thousands of Imserso places within the first few minutes.
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The daily brief
One sharp travel-industry brief a day. Free.