The travel industry, digested. Curated opinion on hotels, airlines, OTAs and travel-tech.
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Read → Volotea seeks funding to avoid dissolution, Hyatt and Bless Collection present new initiatives.
Read → Conditioned cash for Air India, the value of human upselling, STR model in shrinking places and the change in Spain's Miami tourism office.
Read → As hotel brands scale and standards spread, the GM's opinion is the only thing left that truly differentiates a luxury property. Why playing it safe no longer cuts it.
Read → Airbnb's move toward hotels, HBX Group betting on predictive AI, hotel loyalty as margin protection and new CEAV leadership.
Read → The White House is aiming for 100 million international visitors a year by 2030. I see a real chance for the travel industry to shape the strategy.
Read → Omni's Say Goodnight to Hunger campaign doubles meal donations to Feeding America for each stay during Hunger Action Month, surpassing 30 million total meals since 2016.
Read → If you think an independent resort can't compete with big chains, the case of Saybrook Point Resort & Marina will make you think again. Their strategy shows independence can be a competitive advantage, not a weakness.
Read → Hyatt research shows 90% of business travelers prioritize their hotel room for downtime. The opportunity for hotels: design for rest.
Read → Professional attitude rules in hospitality, more than degrees. Here's why this reshapes training and hiring in the sector.
Read → The luxury group scales its service culture through people and bigger challenges. Growth isn't replication, it's scaling judgment.
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The daily brief
One sharp travel-industry brief a day. Free.