Notitur July 7, 2026
Travel Industry Intelligence
OTAsPublished July 7, 20261 min read

Agencies and unions return to the table to unblock the collective agreement

JSBy Joan SanzCurated by Joan Sanz. · July 7, 2026 · Follow on LinkedIn
Voice reading · ~1 min

The travel agency collective agreement negotiation is back on track. Employers and unions meet today to try and break a weeks-long deadlock, as reported by Hosteltur.

The hot topics: salaries, working hours and remote work. Agencies face peak season pressure demanding flexibility, while unions push for inflation-linked raises and work-life balance clauses. This is not an ideological battle, it is pure talent management in a sector competing with airlines and OTAs for the best people.

Without real progress, conflict could escalate to strikes just as summer bookings ramp up. Hopefully, dialogue brings the facts to the table and a sensible deal is signed. The industry needs clear rules to retain top talent, not noise.

Quick questions

What is being negotiated in the travel agency agreement?
Working conditions: wages, hours, remote work and work-life balance. The aim is to update the current framework.
Why is the agreement blocked?
Employers and unions disagree on inflation-linked salary increases and flexible scheduling or remote work clauses, stalling the deal.
Who sits at the negotiating table?
Representatives from travel agency employer associations and main unions like CCOO and UGT.
What could happen if no deal is reached?
Strikes or protests during peak season, disrupting agency operations and traveler assistance.
When is the agreement expected to close?
No set deadline, but both sides have resumed talks aiming for a pre-summer signature to avoid conflict.

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