# A decade of hotel catering and conventions, shadows included

Canonical-URL: https://notitur.com/en/digest/hotel-catering-conventions-decade-change
Text-Version: https://notitur.com/en/digest/hotel-catering-conventions-decade-change.txt
Markdown-Version: https://notitur.com/en/digest/hotel-catering-conventions-decade-change.md
Language: en
Published: 2026-09-14T08:31:26.130Z
Modified: 2026-09-14T08:31:26.130Z
Author: Joan Sanz
Topics: Hotels
Summary: A ten-year review of hotel catering and conventions: personalisation and tech gain ground, but hidden fees and staffing shortages squeeze smaller groups.

## Article

Ten years is plenty of time for hotel catering and conventions to shift. Per the review published by [Hospitality Net](https://www.hospitalitynet.org/opinion/4134347/hotel-catering-and-conventions-a-decade-of-change-the-good-the-bad-and-the-ugly), the good side is obvious: custom menus, tech tools that tidy up the operation and a food and beverage offer that is no longer the ugly duckling of the hotel. The sector has raised its game, and you can feel it.

The ugly side has a name too. Hidden fees, staffing shortages and F&B contracts with small print are still with us, and smaller groups take the hit, the ones without volume to negotiate. It bugs me that after a decade of talk about transparency we still see charges the client only discovers at the end.

My read is half positive. Whoever builds a clear events offer, no surprises and an in-house team, has a real goldmine ahead. Personalisation and tech are no longer a luxury, they are the lever to compete without depending on size.

## Sources

- Hospitality Net: https://www.hospitalitynet.org/opinion/4134347/hotel-catering-and-conventions-a-decade-of-change-the-good-the-bad-and-the-ugly

## Citation

A decade of hotel catering and conventions, shadows included. Notitur. 2026-09-14. https://notitur.com/en/digest/hotel-catering-conventions-decade-change