# Hotel AI finally has a map: 109 real use cases

Canonical-URL: https://notitur.com/en/digest/hotel-ai-use-cases-hedna-map
Text-Version: https://notitur.com/en/digest/hotel-ai-use-cases-hedna-map.txt
Markdown-Version: https://notitur.com/en/digest/hotel-ai-use-cases-hedna-map.md
Language: en
Published: 2026-09-28T10:16:23.623Z
Modified: 2026-09-28T10:16:23.623Z
Author: Joan Sanz
Topics: Artificial Intelligence
Summary: HEDNA and the AI Hospitality Alliance publish a free catalogue with 109 AI use cases across 39 hotel systems. Finally something concrete.

## Article

I've spent months hearing everyone talk about AI in hotels without anyone spelling out where the real value sits. Well, now there's something serious on the table. The **AI Hospitality Alliance and HEDNA** have published an open, free, collaborative catalogue with **109 distinct AI use cases** spread across **39 hotel systems**, built from **198 submissions** coming straight from the industry. You can read it [here](https://www.hospitalitynet.org/news/4134590/hospitalitys-ai-use-cases-are-finally-mapped-powered-by-ai-hospitality-alliance-and-hedna).

The detail that matters isn't the number, it's who signed it. A distribution association like HEDNA getting involved in the AI map says a lot about where the business is heading. **Revenue management, guest service, content, pricing, operations.** Each case comes with its associated system, so you can see what your PMS, channel manager or CRS is actually doing without sitting through a one hour webinar.

My read: this is what was missing. Until now every hotel ran its own AI pilot in isolation, copying whatever it saw on LinkedIn and praying the vendor wasn't selling smoke. Having a shared inventory, free and open, lowers the noise and raises the bar. **It does bother me slightly that it is crowdsourced**, because quality will depend on who submits what, but even so it beats the void we had.

For a hotel director or a revenue manager this is working material, not a press release. Go through it, cross-check your stack, and ask yourself which two cases you can move this quarter. That's where the useful part starts.

## Sources

- Hospitality Net: https://www.hospitalitynet.org/news/4134590/hospitalitys-ai-use-cases-are-finally-mapped-powered-by-ai-hospitality-alliance-and-hedna

## Citation

Hotel AI finally has a map: 109 real use cases. Notitur. 2026-09-28. https://notitur.com/en/digest/hotel-ai-use-cases-hedna-map