# GBTA, IHG Noted Collection, Civitatis, Riu, Bespoke Hotels and Canary Technologies

Canonical-URL: https://notitur.com/en/digest/gbta-ihg-civitatis-riu-hotels-confidence
Text-Version: https://notitur.com/en/digest/gbta-ihg-civitatis-riu-hotels-confidence.txt
Markdown-Version: https://notitur.com/en/digest/gbta-ihg-civitatis-riu-hotels-confidence.md
Language: en
Published: 2026-09-22T14:01:24.085Z
Modified: 2026-09-22T14:01:24.085Z
Author: Joan Sanz
Topics: Hotels, Airlines, Destinations
Summary: Business travel confidence hits its 2026 high while IHG launches a new brand in Jordan, Riu reopens Mexico and Civitatis already books 40% of its revenue in Latin America.

## Article

Business traveller confidence has flipped the script: 63% of industry professionals feel optimistic about the next twelve months, **22 points up from April**, according to the September GBTA poll reported by [Hospitality Net](https://www.hospitalitynet.org/news/4134495/business-travel-confidence-rebounds-to-its-highest-level-of-2026-as-industry-plans-for-disciplined-growth). That is the highest reading of 2026 and it comes with rising buyer spend expectations and trip volume forecasts. Translation for revenue managers: corporate demand is back at the table, but with a tighter wallet. As we flagged yesterday in [Astound Ventures is born to squeeze margin per unit](/en/digest/astound-ventures-num-hospitalidad), margin per unit is what calls the shots, and that recovered corporate only pays off if you capture it with well-defended rates.

## Today's brief

Today is about the business that pays the bill: corporate travel is easing off the brake and hotel groups are moving pieces in destinations where the long cycle still promises.

**GBTA, 63% optimism in corporate**
- The September 2026 poll, with **604 professionals** surveyed, marks the highest optimism of the year, up 22 points from April.
- Buyer spend expectations and trip volume forecasts both rise, two indicators that usually run ahead of corporate RevPAR.
- My read: if buyers loosen their grip, 2027 negotiated rates will climb less than a hotel would like, and that is where the best segment mix wins.
Source: [Hospitality Net](https://www.hospitalitynet.org/news/4134495/business-travel-confidence-rebounds-to-its-highest-level-of-2026-as-industry-plans-for-disciplined-growth).

**From headline to consequence**
The number is not a snapshot in isolation. It confirms companies are putting travel back into budget. For hoteliers, that means less reliance on pure leisure and more need for tools that manage the corporate and leisure mix without cannibalising each other.

## Hotels

The takeaway is clear: chains are not waiting for the cycle, they are getting ahead of it with brand and product.

**IHG** is taking its newborn Noted Collection to Jordan with a coffee-inspired hotel in Amman, after signing a franchise agreement with Al Ameed Coffee. It is the group's first new premium brand in years and starting in the Middle East makes sense: the region pays well for differentiated lifestyle. [eHotelier](https://insights.ehotelier.com/properties/2026/09/22/ihg-hotels-resorts-to-bring-noted-collection-to-jordan-with-a-coffee-inspired-hotel-in-ammam/?utm_source=rss&utm_medium=rss&utm_campaign=ihg-hotels-resorts-to-bring-noted-collection-to-jordan-with-a-coffee-inspired-hotel-in-ammam) has the details.

**Riu** has completed the full renovation of Riu Palace Mexico, the first property it ever opened in the country. The Mallorcan group is reopening its flagship in Riviera Maya with a new look to compete in luxury all-inclusive. Source: [10minhotel](https://www.hosteltur.com/178784_riu-hotels-culmina-la-transformacion-integral-de-su-primer-establecimiento-en-mexico.html). It is the classic play in the segment: when the product ages, either you reposition it or your ADR slides. Riu chose to reposition.

The third move is about distribution, not bricks. **Bespoke Hotels** has rolled out **Canary Technologies** across its **57 UK properties** to unify reporting, capture guest data coming from OTAs, automate messaging and drive upsell. According to the case published by [Hospitality Net](https://www.hospitalitynet.org/casestudy/4134491/strengthening-the-guest-experience-how-bespoke-hotels-is-using-canary-across-its-uk-portfolio), they recovered the cost within weeks per property. There is the detail that matters: not AI for AI's sake, but recovering data the OTA hides from you and turning it into direct revenue.

## Airlines and travel

Iberia marks 80 years since its first flight to Buenos Aires and the anniversary is worth more than nostalgia.

On 22 September 1946 the Spanish carrier made the first commercial flight between Europe and Latin America, taking **36 hours** to reach Argentina. [Preferente](https://www.preferente.com/la-chispa/iberia-tardo-36-horas-en-llegar-a-argentina-asi-fue-su-primer-vuelo-352048.html) remembers the milestone. Today the route takes half that time and has a dozen competitors, but the Madrid-Latin America air bridge remains Iberia's strategic asset. The anniversary also recalls something less romantic: the route is no longer a monopoly.

Meanwhile, in Madrid, a **Shakira** concert has driven hotel bookings and revenue in the city, according to [Tourism Review](https://www.tourism-review.com/shakira-boosts-hotel-bookings-in-madrid-news15630). It is the annual reminder that the events calendar is a pricing asset: major concerts already move ADR more than many trade shows. Whoever plans rates ahead captures that peak, whoever improvises leaves it to the OTA.

Italy has closed a record summer, the same [Tourism Review](https://www.tourism-review.com/summer-tourism-season-in-italy-was-successful-news15632) reports, and Pride celebrations across four European cities drew more than **six million visitors**, according to [Tourism Review](https://www.tourism-review.com/four-european-cities-dominate-pride-celebrations-news15631). Both are thermometers of a European leisure market holding up better than expected.

## Startups and funding

Civitatis is the Spanish travel-tech story of the week: **Latin America already delivers 40% of its revenue and grows faster than Europe**.

The figures, reported by [10minhotel](https://www.hosteltur.com/178787_el-mercado-latino-gana-peso-en-civitatis-crece-mas-que-europa-y-aporta-el-40-de-sus-ingresos.html), paint an activities business that has found its growth engine in LatAm. For an industry used to looking at Asia or the US, this is a signal: the Spanish-speaking traveller pays, books online and buys experiences. Anyone with local inventory and digital distribution has room to run.

| Company | Move | Detail |
| --- | --- | --- |
| Civitatis | LatAm expansion | 40% of revenue |
| IHG | New brand | Noted Collection in Jordan |
| Riu | Repositioning | Full renovation in Mexico |
| Canary Tech | Rollout | 57 Bespoke properties |

## What we are watching

- The September GBTA reading anticipates 2027 corporate rate negotiations, which kick off in October.
- ITB Asia (Singapore) from 21 to 23 October will set the pulse of Asian travel and its impact on the European source market.
- World Travel Market London (3 to 5 November) will be the thermometer for European leisure into winter.
- Canary's rollout across mid-size portfolios such as Bespoke opens the door to more OTA data recovery cases.

## In 30 seconds

- [GBTA](https://www.hospitalitynet.org/news/4134495/business-travel-confidence-rebounds-to-its-highest-level-of-2026-as-industry-plans-for-disciplined-growth): 63% corporate optimism, the 2026 high.
- [IHG](https://insights.ehotelier.com/properties/2026/09/22/ihg-hotels-resorts-to-bring-noted-collection-to-jordan-with-a-coffee-inspired-hotel-in-ammam/) signs its first Noted Collection in Amman.
- [Civitatis](https://www.hosteltur.com/178787_el-mercado-latino-gana-peso-en-civitatis-crece-mas-que-europa-y-aporta-el-40-de-sus-ingresos.html) already earns 40% in Latin America.
- [Iberia](https://www.preferente.com/la-chispa/iberia-tardo-36-horas-en-llegar-a-argentina-asi-fue-su-primer-vuelo-352048.html) marks 80 years of its Buenos Aires flight.
- [Italy](https://www.tourism-review.com/summer-tourism-season-in-italy-was-successful-news15632) closes a record summer season.

After reading the twelve headlines of the day, my conclusion is clear: the sector is not in euphoria mode, it is in preparation mode. Corporate is waking up, chains are moving brand and product, and data recovery technology is moving from experiment to measurable return in weeks. In that scenario, the hotelier who watches the market without sharpening distribution and rates will watch the neighbour capture the cycle. The next six months decide next season, not the one after.

## Sources

- Hospitality Net: https://www.hospitalitynet.org/news/4134495/business-travel-confidence-rebounds-to-its-highest-level-of-2026-as-industry-plans-for-disciplined-growth
- eHotelier: https://insights.ehotelier.com/properties/2026/09/22/ihg-hotels-resorts-to-bring-noted-collection-to-jordan-with-a-coffee-inspired-hotel-in-ammam/?utm_source=rss&utm_medium=rss&utm_campaign=ihg-hotels-resorts-to-bring-noted-collection-to-jordan-with-a-coffee-inspired-hotel-in-ammam
- Tourism Review: https://www.tourism-review.com/shakira-boosts-hotel-bookings-in-madrid-news15630
- Preferente: https://www.preferente.com/noticias-de-transportes/noticias-de-aerolineas/todos-los-cargos-despedidos-por-puente-en-transportes-352041.html
- 10minhotel: https://www.hosteltur.com/178787_el-mercado-latino-gana-peso-en-civitatis-crece-mas-que-europa-y-aporta-el-40-de-sus-ingresos.html
- Hospitality Net: https://www.hospitalitynet.org/casestudy/4134491/strengthening-the-guest-experience-how-bespoke-hotels-is-using-canary-across-its-uk-portfolio
- eHotelier: https://insights.ehotelier.com/properties/2026/09/22/la-reserva-rotana-a-stay-that-feels-like-your-own-private-estate/
- Tourism Review: https://www.tourism-review.com/four-european-cities-dominate-pride-celebrations-news15631
- Preferente: https://www.preferente.com/la-chispa/iberia-tardo-36-horas-en-llegar-a-argentina-asi-fue-su-primer-vuelo-352048.html
- 10minhotel: https://www.hosteltur.com/178784_riu-hotels-culmina-la-transformacion-integral-de-su-primer-establecimiento-en-mexico.html
- Hospitality Net: https://www.hospitalitynet.org/news/4134487/ihg-hotels-resorts-named-official-hotel-partner-of-mens-rugby-world-cup-2027
- Tourism Review: https://www.tourism-review.com/summer-tourism-season-in-italy-was-successful-news15632

## Citation

GBTA, IHG Noted Collection, Civitatis, Riu, Bespoke Hotels and Canary Technologies. Notitur. 2026-09-22. https://notitur.com/en/digest/gbta-ihg-civitatis-riu-hotels-confidence